Restaurant Booking Policy

BOOKING A PARTY: When booking a party at Buttercup Cafe, please call us or fill out the form on our website (under The Pearl Gallery page). We require at least one week's notice to help us plan your event. A MasterCard is needed for confirmation, but we will not charge the card without contacting the owner first. Please note that rental fees apply when booking.

The Pearl Gallery comfortably accommodates up to 24 people, including children, who each count as one person. When booking, please provide the number of attendees and your desired date. We allow a maximum time period of 2 hours for your event, and all bookings must occur during our open hours. A 15-minute grace period is also available.

CANCELATIONS/RESCHEDULING: If you need to cancel, please do so at least 48 hours before your booking. Cancellations made less than 48 hours in advance will incur a charge of 50% of the booking fee to cover our time, staff, and products. To reschedule, please do so at least 48 hours prior to your appointment, allowing us to adjust staffing and other arrangements. No-shows will be charged 50% of the booking fee to compensate for our time, staff, and resources.

Buttercup reserves the right to waive the cancellation fee at our own discretion and without discrimination

LIABILITY: We do not assume responsibility for you or your guests' personal property. All items brought into Buttercup must be removed at the end of your booking, as we cannot be held liable for anything left behind.

HOUSE RULES: Clients and customers are expected to act, dress, and speak politely. We strive to maintain a family-friendly environment for all ages. Please keep noise at a respectful level to avoid disturbing other guests and staff. Additionally, we ask that nothing be hung on our walls.

DAMAGES & RESPONSIBLILITIES: The individual making the booking is responsible for any damage to the property or facilities. If damage occurs during your reservation, the client will be contacted and may be required to pay a damage fee. Additional charges may be applied to the credit card on file if there are any damages.

**Buttercup reserves the right to make other rules and fees in our own judgement from time to time for everyone’s safety. Buttercup also reserves the right to vacate client/party at any time due to unfriendly behavior and risk to other clients, customers, and staff. We ask that everyone please respect our rules, so that the business can run smoothly.